By placing an order on CASADELLIA’s online shop (www.casadellia.com), you accept the Terms and Conditions.
1. Right of replacement and return
You can return the products purchased on CASADELLIA’s online shop for no reason and no charge, except for return shipping within 7 days. The purchase agreement will only come into effect upon the expiry of this 7-day return period. Even in case of return, the products can be tried in the same way as if you tried them in store but will have to be returned with their packing and original label. If the products have been damaged due to non-conforming use, we reserve the right to claim compensation for the loss of value. Please also read the information on product returns as described in Article 7 below.
2. Shipping / Shipping Costs
In general, products ordered on CASADELLIA’s online purchase site (www.casadellia.com) are delivered to the address specified by the buyer during the ordering process. In principle, the average delivery time is 3 to 15 working days from the date of receipt of the order. This period corresponds to the average time noted and is the processing time, preparation and delivery of the order to the customer. In the absence of indication or agreement as to the date of delivery, the order may not in any case be delivered within more than thirty (30) days from the conclusion of the contract. CASADELLIA can not be held liable for late delivery for any reason whatsoever. Therefore, no compensation, of any kind whatsoever, can be claimed by the Client to CASADELLIA.
We deliver the products ordered on the website www.casadellia.com internationally, by La Poste, while stocks last.
3. Prices, means of payment and secure payments
The prices in effect at the time of the order apply. Prices for products outside Mauritius are quoted excluding taxes and delivery charges. They may be subject to taxes and customs duties. The Customer is required to inquire about any customs duties and fees applicable to his situation in the event of an order. Customs duties and any costs are the sole responsibility of the Customer.
Payments are made exclusively online, at the time of the order, by Paypal, VISA card or MASTERCARD. CASADELLIA reserves the right to refuse certain means of payment following a credit check. All payments made on CASADELLIA’s online purchase site are secure. The CASADELLIA secure payment service incorporates the SSL security standard.
4. Refusal of order
All Orders are subject to our acceptance. All products are provided based on available stocks and the information provided by CASADELLIA is as precise and exact as possible. CASADELLIA will inform the buyer without delay in case of unavailability of the product and if CASADELLIA decides not to execute an online order in case of out of stock.
5. Retention of title
The products remain the property of CASADELLIA until their complete payment.
6. Data protection
The data is collected by CASADELLIA only to process the transaction. In the absence of communication of such data, we will not be able to answer your request. In accordance with the law, you can access and correct your data by proving your identity by writing to firstname.lastname@example.org.
The data necessary to process the transaction will be stored and may be transferred to certain of our affiliated companies or service providers as part of the processing of the order.
Naturally, all personal data will be treated with the strictest confidentiality and your legitimate interests will be strictly taken into account.
With regard to the aforementioned provisions we use the data communicated for advertising purposes specific to CASADELLIA, if you are subscribed to the newsletter. You may object at any time to the additional use of your data for advertising purposes by sending an email addressed to email@example.com.
7. Provisions concerning returns
Right of return
You may return the products received without any reasons and be fully refunded within seven days of receiving the products. The postmark will serve as proof of compliance with the said deadline. Beyond this date, the products will be deemed to have been duly accepted by the customer and CASADELLIA reserves the right to refuse to offer a credit or a refund. In any case, the products will be returned at our risk and expense. Products must be returned in their original packaging and condition. They must be sent to the following address:
VILLA A4 CASASOLA, 2 ROOM TWENTY FOOTS, PEREYBERE, MAURITIUS.
Consequences of returns
In the event of a valid return, each party must return all items and payments received and, if applicable, any related benefits (eg the benefits of use). You will be refunded for any product returned under the conditions described herein, within 7 days from the date we receive the products returned. We will be able to claim compensation for loss of value if the products have been damaged. However, you can avoid this compensation by not using the products and refraining from doing any action that could diminish their value. This compensation for loss of value will not apply if the degradation results exclusively from the fitting of the products, as could be the case in store.
8. Limitation of liability
IN NO EVENT SHALL CASADELLIA BE LIABLE TO THIRD PARTIES FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE NEGLIGENCE OR FAILURE OF THE PURCHASER OR THE PURCHASER’S MISUSE OF ANY PRODUCTS SOLD IN ACCORDANCE WITH THIS WARRANTY.
Moreover, CASADELLIA excludes all legal responsibilities in case of non-respect of the contractual obligations resulting from a case of force majeure or unforeseeable circumstances, including, without this list being exhaustive, the internal or external social conflicts, fires, disasters, internal or external breakdowns and, in general, any event that could affect the execution of an order.
9. Governing Law
By visiting www.casadellia.com, you agree that Mauritian law governs these Terms and Conditions and any dispute that may arise between you and CASADELLIA or its affiliates.
Any disputes arising in any way from your visit to the site www.casadellia.com or the products you buy on this site will be submitted to the courts of Mauritius.
11. Publisher / Online Store Operator
Villa A4 CASASOLA
2, CHEMIN VINGT PIEDS,
You can contact us by sending an e-mail to: firstname.lastname@example.org
By phone: (+230) 58 24 79 22